Delivery & Returns

PLEASE BE AWARE THAT DURING THESE DIFFICULT TIMES WE ARE HOPING TO MINIMISE EXCHANGES AND CREDITS AS WE TRY TO CONTAIN THE SPREAD OF COVID. 

THAT BEING SAID, OUR POLICY IS ALWAYS TO TREAT THE CUSTOMER WITH CARE AND CONSIDERATION SO WE OFFER YOU OUR PERSONAL GUIDANCE FOR SIZING BY EMAIL AT BALLETIEF@GMAIL.COM AND AT THE SAME TIME WE WILL ACCEPT EXCHANGES AND CREDITS IF YOU CHANGE YOUR MIND. HOWEVER, WE DO NOT ACCEPT EXCHANGES AND CREDITS WHERE ITEMS WERE PURCHASED USING OUR GENEROUS DISCOUNT CODES.

IF WHEN EXCHANGING OR RETURNING A LIMITED EDITION THE STOCK IS NO LONGER AVAILABLE, WE WILL OFFER YOU AN ALTERNATIVE PRODUCT OR YOU CAN WAIT FOR THE NEXT BATCH OF LIMITED EDITIONS TO ARRIVE IN STOCK.